Goettl Air Conditioning Leading the Way
what started out as a dying business that has been on a downward slope for the past 75 years. The Goettl Air Conditioning Repairmen has been a business that has not only lacked a vision within the company, but has also resulted in poor quality installation in addition to poor quality customer service. It was not until 2012 when this company started making a better name for itself. Thanks to Ken Goodrich, a professional when it comes to bettering businesses, this company has already doubled in profits within only two years. Ken Goodrich took a special interest in Goettl mainly due to the fact that his father worked with Goettl to repair a pump. With motivation and experience when it comes to success, Goettl has been truly turned around and now is one of the most sought after companies for some of the best services.
December of 2012 was the month that Ken Goodrich officially turned the company around to become not only a better company with confidence and a vision, but also a company that began to actually profit heavily. Within only 18 months of hard work, Ken Goodrich and the employees of Goettl were able to double the profit from $11 million to $20 million. Though Ken Goodrich has helped improve countless businesses, he felt that this business in particular was special. When he first purchased this business, not only was there a lack of vision, but the better competitors of this industry put this business on the brink of failing.
The initial step in order to ensure success for Goettl was to create a vision for the employees and to create excitement among each and every individual. This was done in order to not only make this a great place to work, but to also improve the overall customer service of the company. In addition to this, Ken Goodrich also made some drastic changes to the management team and replaced the old management team with a more knowledgeable and passionate team.
The next step to improve this company came with building a reputation of the company that consisted of good quality service as well as excellent installments. With this in mind, Ken Goodrich required not only a quality check of the installment project, but also a photo to be taken upon each installment in order to prove to both the customer and the boss that the quality remains excellent.